Terms of Service
The Short Version
This page lays out how you use our website and the ground rules for moving with us. The binding details of your actual move — the price, the dates, and how your belongings are protected — live in the written estimate and moving agreement you sign, not here. Use the site in good faith, and bring any questions to the office before you book.
Agreeing to These Terms
Using the Careful Way Moving website or requesting our services means you accept these Terms of Service. Careful Way Moving (“Careful Way,” “we,” “us,” or “our”) is a moving company at 47 S Meridian St, Suite 200, Indianapolis, IN 46204, serving Indianapolis and Central Indiana. If these terms don’t sit right with you, please don’t use the site.
The Services We Provide
We run local and long-distance moves using our own trucks and our own uniformed, background-checked crews. We hold US DOT and MC authority for interstate work and are licensed, bonded, and insured for Indiana moves. Your move is never subcontracted to another carrier. The exact scope, price, and terms of any move are spelled out in the written estimate and moving services agreement you receive and sign before your move date.
Quotes and Estimates
Quotes cost nothing and are built from the inventory and address details you give us. We price flat-rate, so the estimate you sign is what you pay — unless you request additional items or services, or the conditions at the job differ materially from what was described. Each written estimate is good for the period noted on it.
Booking, Deposits, and Cancellation
Holding a specific date may call for a refundable deposit that applies to your final balance. How and when deposits are refunded, along with the terms for cancelling or rescheduling, are set out in your moving agreement. If your plans shift, give us as much notice as you can.
Payment
Payment falls due as described in your agreement, which is typically when the move wraps up. We take the payment methods listed at booking. Balances left unpaid past their due date may be subject to collection and any applicable fees.
Liability and Claims
We blanket-wrap and inventory your belongings and back the work with a written no-damage guarantee: damage an item and we’ll repair, replace, or settle it under your agreement’s terms. We carry $1M in cargo coverage. Claims have to come to the office in the manner and within the window described in your moving agreement and as applicable law allows. Our liability is bounded by that agreement and the coverage in force.
What We Ask of You
You agree to give us accurate details about your move, to flag items of unusual value or special handling, to make sure both locations are safely and lawfully accessible, and to secure any building approvals or certificates of insurance your property requires. Anything you pack into your own boxes is your responsibility as to its contents.
Using This Website
This website is for lawful use only — don’t interfere with how it runs or try to reach it in any unauthorized way. The content here belongs to Careful Way Moving and can’t be copied or reused without our say-so.
Disclaimers and Governing Law
The site is offered as is, with no warranties of any kind about its content. These terms are governed by the laws of the State of Indiana, and any dispute will be handled in the courts located in Marion County, Indiana, unless the law requires otherwise.
Updates to These Terms
These Terms of Service can change now and again, and each change becomes binding the moment it appears on this page.
Reach Out
Questions about these terms? Contact Careful Way Moving at (888) 711-4778, email [email protected], or write to us at 47 S Meridian St, Suite 200, Indianapolis, IN 46204.